The agreement
Effective August 3, 2026 · Last updated August 3, 2026
These Terms govern your purchase and use of the services offered at 3plhealth.com. By buying a service, submitting documents through the site, or accepting these Terms at checkout, you agree to them. If you are agreeing on behalf of a company, you confirm you have authority to bind that company, and "you" means that company.
3PL Health is operated by KfoyConsulting Fractional Operator, a Texas business doing business as 3PL Health.
Mailing address: 5101 Ember Place, Aubrey, TX 76227, United States
Email: audit@3plhealth.com
Text: (512) 271-6920
"I", "me" and "my" mean KfoyConsulting Fractional Operator doing business as 3PL Health. "You" and "your" mean the customer.
These services are sold to businesses for business purposes. They are not sold to consumers, and they are not intended for personal, family or household use. By purchasing, you confirm you are buying on behalf of a business.
Free self-score assessment. A short questionnaire on the site that returns an indicative self-scored result. It costs nothing, it is based entirely on what you type in, and it is not an audit, a review of your documents, or a finding of any kind.
The Health Scorecard, $195 one time. You upload your 3PL invoices and rate card. I score eight categories from 1 to 10, band each one, and roll them into a single Health Score out of 100, delivered as a branded report in less than 24 hours from the point I have everything I need from you. The Scorecard is directional. It tells you where you stand and where to look. It does not produce line-level dollar recoveries.
Full Audit + Monthly Review, $600 a month or $6,000 a year paid up front. Month one is the complete re-rate: every shipment and every line checked against your contract and rate card, plus a network and packaging review. From month two onward I read each monthly invoice, flag what changed, build a dispute pack when something is wrong, and track your cost to ship month over month.
Full Scoped Audit, from $2,500. A one-time engagement with no subscription, scoped per account and quoted in writing before any work starts. Where a written scope or statement of work conflicts with these Terms, the written scope controls for that engagement only.
I may change what is included in a service, the price of a service, or retire a service entirely. Changes apply to purchases made after the change. If I change the price of your existing subscription, section 8 applies.
I want this stated plainly, because it is the part people most often assume otherwise.
My reports, scores, findings and dispute packs are operational and commercial analysis. They are not legal advice, accounting advice, tax advice, or an audit within the meaning of any accounting or auditing standard. I am not a certified public accountant, an attorney, a licensed customs broker, or a licensed freight broker, and nothing I deliver should be treated as work product from any of those professions. You should involve your own attorney, accountant or tax advisor before acting on anything I deliver where those questions are in play.
I do not guarantee savings, recoveries, credits or any financial outcome. Every figure in a report describes what I found in your documents, not what your 3PL will agree to, not what you will collect, and not what you will save. Case examples on the site are anonymized descriptions of past work and are not a prediction of your result.
I do not negotiate with, contract with, instruct, or bind your 3PL, carrier or any other third party. I build the dispute pack. You decide whether to send it, who sends it, and what you settle for. I have no authority to act as your agent.
I do not have access to your accounts or systems unless you deliberately give it to me, and I do not need it. I work from the documents you send.
The quality of my work depends completely on the quality of what you give me. You agree to:
Provide complete, accurate and current invoices, rate cards, contracts, amendments and any related documents I ask for, and tell me when any of them change.
Confirm you have the right to give me those documents. If your contract with your 3PL or carrier restricts who may see it, that restriction is yours to manage, and by sending me a document you are representing that you are permitted to.
Give me a single point of contact and respond in reasonable time when I ask a question. Turnaround commitments run from the point I have everything I need, not from the point you paid.
Not send me anything I do not need, in particular payment card numbers, bank credentials, government identification numbers, personal health information, or personal data about individuals beyond ordinary business contact details.
Use the deliverables inside your own business. You may share a report internally, with your own professional advisors, and with the 3PL or carrier it concerns. You may not resell it, publish it, or provide it to a competitor of mine.
If you do not provide what I need, I may pause work. Paused work does not pause billing.
All prices are in United States dollars and exclusive of taxes unless the checkout page states otherwise. You are responsible for any sales, use, VAT, GST or similar taxes, and for any withholding.
Payment is taken through Stripe. I accept payment cards and ACH bank debit. I do not see or store your full card or bank numbers. Stripe's own terms govern the payment transaction itself.
By providing a payment method you authorize me to charge it for the amounts and on the schedule described at checkout and in these Terms, including recurring charges until you cancel.
If a payment fails, I may retry it, and I may suspend delivery until it clears. If a payment is more than 15 days late, I may terminate the subscription and the unpaid balance for the committed term stays due. You are responsible for reasonable costs of collection.
If you dispute a charge with your bank or card issuer without contacting me first, I may suspend all services immediately. I would rather you email me.
If you buy the Health Scorecard and then start Full Audit + Monthly Review within 90 days, the $195 is credited against your first month or your first annual payment. The credit is applied once, is not redeemable for cash, and does not carry over if you cancel.
There are no refunds. The $195 credit is the only concession I offer, and I offer no money-back guarantee on any service. Once work has begun on a Scorecard or an audit month, that fee is earned.
This section is the important one. Read it before you buy.
Full Audit + Monthly Review on the $600 monthly plan has a minimum term of three months, because month one is the full audit and is the expensive month to produce. You are committing to three monthly payments totalling $1,800.
You may cancel at any time. If you cancel during the minimum term, the cancellation takes effect at the end of the three-month term, and the remaining monthly payments in that term will still be charged on their normal dates. I will keep delivering the monthly review through the end of the term you paid for.
After the third month, the plan continues month to month and renews automatically every month at $600 until you cancel. Cancel at any point and the plan ends at the close of the billing month you are in. There is no charge after that, and no partial-month refund for the month in progress.
The $6,000 annual plan covers twelve months, paid up front, and satisfies the three-month minimum.
The annual plan renews automatically. At the end of each twelve-month term, unless you have cancelled, your payment method will be charged $6,000 for another twelve months, on the anniversary of your purchase, and this repeats each year until you cancel. By buying the annual plan you are expressly consenting to that recurring charge.
Before each renewal I will email you a reminder at the address on your account, at least 30 days before the renewal date, stating the renewal date and the amount. Stripe will also email you an upcoming invoice notice. It is your responsibility to keep a working email address on the account.
If I am going to change the renewal price, I will tell you in that same notice at least 30 days before it takes effect, and you can cancel before the renewal rather than accept it.
You may cancel the annual plan at any time. Cancelling stops the next renewal. It does not refund or pro-rate the current twelve-month term, and service continues to the end of that term.
Email audit@3plhealth.com from the address on your account, or text (512) 271-6920, and say you want to cancel. That is all it takes. I will confirm in writing, and the confirmation email is your record.
To stop an annual renewal, cancel at least three business days before the renewal date so the charge does not process. A cancellation that arrives after the renewal has already been charged applies to the following term.
I will not require a phone call, a retention conversation, or a form to cancel.
I may end any engagement on 30 days written notice. If I do that mid-term, I will refund the unused portion of any prepaid period, pro-rated by month. I may also suspend or terminate immediately, with no refund, if you breach these Terms, if payment fails, or if I am asked to do something I consider unlawful, unethical, or outside what I will put my name to.
Each of us will treat the other's non-public information as confidential, use it only to perform or receive the services, and protect it with at least reasonable care. This covers your invoices, rate cards, contracts, volumes and pricing, and it covers my methods, scoring model, templates and report formats.
Neither of us is bound as to information that is or becomes public without our fault, that we already held, that we develop independently, or that we receive from a third party without restriction. Either of us may disclose confidential information where legally compelled, after giving the other reasonable notice where notice is lawful.
These obligations continue for three years after the engagement ends, and indefinitely for anything that qualifies as a trade secret.
I use your invoices, rate cards, contracts and related documents solely to produce and support your deliverables. I do not sell them, I do not share them with other clients, and I do not use them to train any machine learning model, mine or anyone else's.
I use software vendors to run the business, including a payment processor, a forms and file-upload provider, email, cloud hosting and cloud storage, and I use AI tooling in the analysis. Those vendors process your documents only on my instruction and under their own confidentiality obligations. I remain responsible to you for the work.
I keep your documents and deliverables while you are a client and for a reasonable period afterwards so I can answer questions and defend findings. Ask me to delete your documents at any time and I will, subject to anything I am legally required to keep. Deliverables already issued to you remain yours to keep.
I may reference the engagement in anonymized form, for example describing a category of brand, a finding and a figure without naming you. I will not use your name, logo or any identifying detail publicly without your written permission.
The site uses cookies and analytics, including Meta advertising tools. That is covered by the privacy policy, which is a separate document.
The reports, scores, dispute packs and written recommendations I deliver to you are yours to use inside your business once paid for, on the terms in section 5.
Everything underneath them stays mine: the scoring model, the eight-category framework, the audit methodology, the tooling I build and tune, the templates, the report design, and anything I develop generally in the course of the work. You get a licence to the output, not to the machine that made it. Nothing here transfers ownership of my methods, and nothing here transfers ownership of your underlying business data to me.
The 3PL Health name, the site and its contents are mine. Do not copy them.
I perform the services with the care and skill of a competent supply chain operator, and every finding is reviewed and signed by me before it reaches you. That is the commitment I make.
Beyond it, the services and deliverables are provided "as is". To the maximum extent permitted by law I disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty as to accuracy, completeness or results. I do not warrant that findings will be accepted by your 3PL, that disputes will be paid, that the analysis is free of error, or that the site will be uninterrupted.
Where my analysis depends on documents you supplied, I am not responsible for errors that follow from documents that were incomplete, superseded or wrong.
To the maximum extent permitted by law:
Neither of us is liable to the other for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost savings, lost data, or business interruption, even if warned that they were possible.
My total aggregate liability arising out of or relating to these Terms or the services, on any theory, is limited to the total fees you actually paid me in the twelve months immediately before the event giving rise to the claim.
These limits do not apply to your obligation to pay fees, to either party's breach of confidentiality, to your indemnity obligations, or to liability that cannot be limited by law, including fraud.
You agree that these limits are a reasonable allocation of risk given the fees involved, and that I would not offer the services at these prices without them.
You will defend, indemnify and hold me harmless from third-party claims, losses, liabilities and reasonable legal costs arising from your use of my deliverables, from documents or information you gave me, from your breach of these Terms, from your breach of any agreement with your 3PL or carrier, and from any dispute between you and your 3PL, carrier or customers.
I am an independent contractor. Nothing here creates an employment relationship, partnership, joint venture, agency or fiduciary relationship. Neither of us may bind the other. I work with other clients, including in your category, and nothing here is an exclusivity commitment unless separately agreed in writing.
I may update these Terms. The current version is always at 3plhealth.com/terms with the effective date at the top.
For one-time purchases, the version in effect when you bought applies to that purchase. For subscriptions, I will give you at least 30 days notice by email before a material change takes effect, and continuing the subscription past that date means you accept the change. If you do not accept it, cancel before it takes effect under section 8.3.
These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Before filing anything, you agree to email me at audit@3plhealth.com describing the dispute, and to give me 30 days to try to resolve it.
Any dispute that survives that goes to the state or federal courts located in Denton County, Texas, and we each consent to the exclusive jurisdiction and venue of those courts. Each of us waives any right to a jury trial. Each of us may bring claims only individually, and not as a plaintiff or class member in any class or representative action.
Any claim must be brought within one year after it arises, or it is waived, to the extent that limit is permitted by law.
Entire agreement. These Terms, together with the checkout page for your purchase and any written scope for a Full Scoped Audit, are the entire agreement between us on this subject and supersede earlier discussions, proposals and marketing statements. Your purchase order, vendor portal terms or standard supplier terms do not apply and are rejected, even if I sign a document containing them, unless I have specifically agreed to them in writing that references this clause.
Severability. If any provision is unenforceable, it is limited to the minimum extent necessary and the rest stays in force.
No waiver. If I do not enforce something once, that does not waive it later.
Assignment. You may not assign these Terms without my written consent, except to a successor of your whole business. I may assign to a successor of my business.
Notices. Notices to me go to audit@3plhealth.com. Notices to you go to the email address on your account, and are treated as received the day after sending.
Force majeure. Neither of us is liable for delay or failure caused by events outside reasonable control, including carrier failures, network outages, vendor outages, natural events, and government action. Payment obligations are not excused.
Survival. Sections 4, 6, 7, 9, 10, 11, 12, 13, 14, 17 and 18 survive termination.
Questions about any of this: audit@3plhealth.com or text (512) 271-6920.
3PL Health · KfoyConsulting Fractional Operator
5101 Ember Place, Aubrey, TX 76227, United States